Returns/ Refund/ Cancellation policy
ARASAN WEB UNIVERSAL PRIVATE LIMITED offers refund for the products that are leaked, bloated, damaged/ contaminated.
Contact us within 24 hours of receiving the product with the images of the product showing the damages clearly.
Our team will investigate and resolve your claim to provide a satisfactory outcome including return or refund of the product if necessary.
Once the original product(s) has been received at our Facility and the quality check has been carried out, either the replacement product will be shipped or the refund for the original product(s) will be processed, as applicable.
A fixed shipping charge of Rs. 50 shall be levied if the customer refuses to accept the original order with products eligible for replacement only or if the customer refuses to accept the replacement product(s), once the same has been shipped to the customer.
Cancellation of the product will be accepted before the shipment, when the product is yet to be dispatched from our warehouse. Cancellation is not accepted after shipment.